Charting Paths, Navigating Solutions: Where Strategy Meets Technology

Grow faster with Miles Enterprise Solutions.

Diversity, Equity, Inclusion - diverse group of people together.

See Our Services

Cloud Enablement

ASSESSMENT

SCOPE

MIGRATION

DEPLOYMENT

SUPPORT

Key Services

Microsoft 365 / Azure Tech Support Services
Billing and Revenue Management Services
Workload Migration and Professional Services
Desktop Management
Systems and Server Management
Network Management

Capabilities

Expertise in Microsoft Azure, AWS, Google, and other Cloud Technologies
OEM expertise around Cisco, Dell, VMware and HP
Our work groups can configure to support specific verticals to ensure scalability

Elevate Your Business with Cutting-Edge Technology Solutions

Embrace a unique and dynamic approach known as “The Miles Way,” which combines the transformative power of ITIL with our expertise.

HELPDESK SERVICES

Centralized helpdesk
24/7/365 Support
Access to certified engineers and dedicated technicians
Self-service portal for ticket management
Call dispatch capabilities for on-site repairs
ITIL best practices

Customer Support

Desktop Management

Cloud-based centralized end point management
Automated desktop lifecycle management
Vulnerability management - Patch updates and firewall management
Software deployment
Asset and power management

Colleague Assistance

Network Management

Network management with visibility to availability, performance, and fault monitoring
Access to network devices using SNMP
Automated reporting and alerts for fault and threshold breaches
Centralized switch port and IP address management
Single platform for Wi-Fi service management

Cloud Technology

Application Management

Performance and fault monitoring
Automated performance metrics for applications and servers
Application support including "how-to-services" self-service and advisory support
Support for over 50 different application servers, databases, middleware and web and exchange servers

Focused Programmer

Server Management

24/7 proactive monitoring
Availability, performance and fault monitoring for server computing infrastructure
Automated monitoring of critical services (including the web, FTP, DNS, DHCP, etc.)

Server Manager

Unified Endpoint Management

Single management console for all mobile devices
Support for laptops, desktops, tablets, smartphones and applications on all platforms including iOS, Android, Win8 and RIM
BYOD Management
Remote and automatic management capabilities
Automated performance, alerts, and compliance reporting

Unified Endpoint Management

NOC SERVICES

Monitoring and alerts for servers, desktops, tablets and network devices
Preventive maintenance
Patch management and AV updates
Asset reporting
Backup of network device configuration
Executive dashboard

NOC Service Employee

Cybersecurity Services

Managed Security Services
24/7/365 SOC
Next Gen End Point Detection Platform
Dark Web Monitoring
Intrusion Detection
Security Awareness Trainings
SIEM & Log Management
Email Protection
Cloud Backups

Cybersecurity

Audio Visual Services

Advanced AV Equipment
Integrated Solutions
Remote Management
Custom Design
Support and Maintenance

Cybersecurity

Learning as a Service is a strategic, managed solution that provides integrated learning experiences.

Discover our range of courses and virtual academies, designed to seamlessly integrate with your L&D platform.
We also offer customized academies to help your team reskill, upskill, and transfer knowledge through succession planning.
Contact us to learn how we can add value to your organization.

Elevate Your Organization with Our Solutions

Explore our range of services designed to meet your needs.
Ready to take the next step?